August T.

Zoopla said we could try their services for 6months at a reduced rate.
It turned out to be pretty useless. We ended up not using them and told them so.
We had only agreed to try them for 6months.
Instead of refunding us, they charged us for a further 6months.
This is 12 months for a service we didn't use. We did not list a single property with them and barely logged into the account.
They said the account had automatically renewed for a further 6months even though we had told them at the start we did not want to continue with them.
We feel like we have been ripped off.
Horrible customer service and horrible ethics. Avoid if you are an agent. Use one of the other listing sites.