While awaiting for my promo code and over 30 hours later, multiple chats and phone calls my product became unavailable. And then promo code came. After the fact 3 hang ups on chat and phone. I don't know how they hire their customer reps but I am disgusted with their negative attitude. I don't care about Samsung anymore. This is a direct representation of the company's head. No more Samsung for me or my family and believe me carma hits hard.