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Tried to make a change to an order due to student not going to graduate on time (happens will they push student to order graduation items 10 months before graduation). Multiple hours on the phone getting the runaround and told multiple times I would be issued a refund and then received an email weeks later saying they would not issue refunds. More time on the phone and email to be told different things. Worst customer service and money hungry company I may have ever dealt with.
Aurora M.'s review of Jostens earned a Very Helpful vote
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Ordered a ring in January, paid in full. My son's graduation is in two weeks. I went to check the...
Their photos sucked I paid a deposit at the school when she had to take the photos that I never...
