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After being a member for 8 years, all the suddenly received a "LegalShield" letter from the provider services saying my membership was cancelled without notice.
I contact eh corporate multiple times and ask why the respondents said they can cancel the membership anytime if they want to.
I will not recommend using this company's service because they cancel the membership without notice when they know you need to use their membership the most. This company toss their members like toss garbage when their members need the service the most.
I also suspect that people forged this membership cancellation letter because nobody name * as Senior director in the provider services. When I reported to the head office about the membership cancellation fraud issue, nobody did anything. The head office administrative team is not smart enough to protect their member's benefits.
*Personal information redacted by admin
Tip for consumers:
The catch of the monthly membership fee behind the scene: the law firms and the lawyers will stir things up, make you hire an attorney on top of the membership fee you paid every month, then, you will be stuck in with a vast amount of out of the legal pocket bill.
Products used:
membership service
Authentic R.'s review of LegalShield earned 6 Very Helpful votes
“Legal Shield as a organization, that cancelled the members membership when the members need the membership the most; such practice is unethical and illegal.”
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LegalShield we'll have someone call and convince you that they are going to do everything they...
Don't sign up with these clowns. Terrible service and even worse referrals to incompetent law firms.
Thank you for your feedback. We understand your concern and we would like to provide some clarification. Though it is rare, there are some reasons a membership may be canceled per company option, whether by PPLSI or a PPLSI Provider Law Firm. This information can be located in any membership contract as well as online at: http://contracts.legalshield.com/contracts/LSESSOK.821.pdf.
When a membership is canceled per company option, PPLSI notifies the member by a dated and signed letter, explaining the matter and advising if any refund will be processed. If the Company cancels the Contract, Services will only be provided for those events reported in writing to the Provider Law Firm during the Eligibility Period.
As a mission-based company, dedicated to protecting and empowering people with the tools and services needed to affordably live a just and secure life, this option is not taken lightly and only implemented when necessary.
We can understand how this may be upsetting. If you feel that this decision was made in error, please contact our Member Service team at (800)-654-7757 between 7-7 CST Monday-Friday and we would be happy to provide further details if needed.