Ok so here's my two cents worth
I contacted RideBikeGear.com about a concern on their website
I received nothing but name calling and abuse, to both myself and my wife. And this was a complaint to the official email address *******@ridebikegear.com
So I did my research, Holy cow, the internet is full of complaints
Check it out for yourself
www.google.ca/search?q=ridebikegear.com+complaint
Listen Riders Do yourself a favour, Avoid these people
Extremely Poor and abusive customer service, Bad judgement, and can not be contacted by phone to complain about the complaints department,
If you would like copies of the abusive emails they sent me, contact me and I will send them to you