Azhar P.

Bought two plugins from GPL Download - one did not work and the other was removed entirely from my downloads.

After logging a ticket, the seller initially agreed to provide me with a replacement plugin, but when the time came for this, they had deleted my support ticket altogether. Good thing I took screenshots beforehand!

After emailing them, they asked me to create a ticket - AGAIN - and the support was now infuriating slow.

I ultimately decided to log a dispute via PayPal and the seller, who was now panicking, promised me TWO replacement plugins in return as compensation ONLY if I closed the dispute.

After doing so, the downloads were inaccessible and later removed entirely.

I have not received my full refund for both plugins nor have I received the two replacement plugins that was promised!

The only way forward is if I now receive FOUR replacement plugins (two replacement plugins for the plugin they deleted and two replacement plugins for the plugin that did not work) as it has been OVER TWO months with no resolution whatsoever!