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B. Benedict W.

2
Level 2 Contributor

Contributor Level

Total Points
407

5 Reviews by B. Benedict

  • NordVPN

5/23/23
Verified purchase

Purchased 3-year( THREE-YEAR) service plan for $99 TOTAL, period due to expire 2023-06-05. Nonetheless, on 2023-05-21 (BEFORE 3-year period had expired), NordVPN charged my card WITHOUT notice for $99 for additional 1-year ( ONE-YEAR) service. Please note, NordVPN advertises 1 yr at $68. So, sent NordVPN e-mail objecting to the $99 charge. It acknowledged receipt of e-mail - and NOTHING. Ignored. Waited 2 days, went to NordVPN website. Now note, NO way to cancel. No button. No drop-down. No menu item. Nothing. Thus, tried NordVPN Chat option - waited more than 1 hour (timed last 60 minutes) no one came on chat line - just computerized screed saying please wait, everyone busy. So, had charge reversed and blocked NordVPN. Will use ProtonVPN - higher rated and actual HUMAN support service.

Tip for consumers:
Used to be a good company.;

Products used:
Virtual Private Network

Service
Value
Returns
Quality
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Andrew B. – NordVPN Rep

Hello, Benedict. Sorry for any inconvenience caused. However, from your review it seems that you kept auto-renewal enabled and upon renew date your subscription got extended for 1year at then current price. Subscription renewal terms are described in our Terms of Service. Also, you can always manage payment and auto-renewal settings through your NordVPN account at https://my.nordaccount.com. If you require further assistance, do not hesitate to contact us again via live chat by requesting for "live agent" in the chat window. Thank you.

  • Lawnmower Pros

11/7/22
Verified purchase

H and H Lawncare Equipment doing business as Lawnmowerpros is a scam. Attempted to order parts from website. A screen popped up - error, try again. Completed order screen again. Same error message - urging try again. Did it two more times - each time, got error message stating transaction not completed. This was false. Got e-mail warning from bank cautioning of suspected fraudulent activity on my account. Turns out ALL four attempts had actually been processed by Lawnmowerpros. Never received a receipt. Never received a response to e-mails. No one answered telephone. Instructed bank to reverse ALL charges. Notable that never heard from Lawnmowerspros. Strongly urge this "business" be avoided like poison ivy.

Tip for consumers:
Research BEFORE buying.

Products used:
None arrived. Complete scam.

Service
Value
Shipping
Returns
Quality
  • Walmart

9/19/22
Verified purchase

Walmart, seemly to increase profits in time for its executives' Christmas bonuses, has abolished staffing its online Help with human beings. Ordered 4 items, Order # **************. 1 item was "delayed" indefinitely so canceled. 1 item delivered on time. 1 item was "arriving late," then "arriving early," still not arrived. The suspense is killing. 4th item supposedly "Delivered" 09/06/23 but actually not. Contacted Walmart, clicked on Help, clicked on Chat - no human, after clicking this, selecting that, clicking this - screen popped up said had to wait 48 hours because shippers sometimes mark item delivered when not yet delivered. Wait. What? Walmart is aware of its shippers false delivery claims and is okay with that? Anyway, waited 48 hours, back to online Help, had to go through the same click, select, click nonsense then instructed to call *******546. Did that, pre-programmed voice informed that had to wait another 48 hours. Did that. Back to online Help, had to go through the same click, select, click nonsense then instructed to call *******500. So, I called - my bank and disputed the charge. Charge reversed. Let Walmart jump through hoops now. Everyone should follow and do the same. Package not delivered. Just cancel the charge. Let Walmart put in the work. You've already worked ONCE for your money.

Tip for consumers:
Too much competition to be bothered by or solely do business with Walmart when it does not care about its customers.

Products used:
Ordered jumbo paper clips. Walmart texted that item delivered. Item NEVER delivered. Notably, Walmart has admitted it is aware that some of its shippers are falsely claiming to have made deliveries when they have not.

Service
Value
Shipping
Returns
Quality
  • Newsweek

4/25/22

I had intended to subscribe to Newsweek but learned better. Newsweek's online Newsletter is the radical right Internet version of Fox News. Newsweek allows racist diatribes but no rebuttals.

For example, posting a coment that included the phrase "Flush all Jungle Mud down the sewer" alluding to African Americans and posted by "Terry - 24 March 2022" was accepted by Newsweek. Reply that included the phrase "White Trash" rejected by Newsweek on 4/14/2022.

My favorite (?) accepted by Newsweek - a post which advocated the KILLING of CHILDREN was ACCEPTED by Newsweek earlier. "Herbert Hoover" posted on 11 April 2022 "I would whole heartedly support Israel wiping those roaches off the face of the earth. Men, women and CHILDREN." That was okay with Newsweek. I responded on 4/14/2022: "Killing children? Are you Russian or Israeli?" The response was rejected by Newsweek. Newsweek says it is okay to call children "roaches" and to advocate killing children. Newsweek is against anyone criticizing that advocacy.

Attempting to post a comment that contained the phrase "conservative wingnuts" as a broad comment - no one named - on radical conservatives was rejected by Newsweek while simultaneously allowing harsher criticism of liberals. For example - "left-wing public schools" "indoctrination agenda" "the Left's assault on ~"

A 4/24/2022 Newsweek online article discussed the fact that J. D Vanc. E had called Trump an "idiot." My one-sentence comment QUOTING the Newsweek article noted that J. D Vance was correct in calling Trump an idiot was rejected by Newsweek.

If you really need the type of bigotry expoused by Newsweek, I guess you could subscribe to the Ku Klux Klan Gazettte. Otherwise, SKIP Newsweek.

  • GMPartsDirect

12/8/21
Verified purchase

So stupefyingly hideous is the Gmpartsdirect.com experience, you'll need to bathe in 10 gallons of disinfectant, get a full-body scrub and shampoo with vinegar to remove the scummy residue that remains after buying a part from Gmpartsdirect.com experience. It is a scam.

Purchased a bolt from Gmpartsdirect.com. Single bolt. Was charged - ready? - $2 for the bolt and $20 "shipping." For a 2-ounce, 1-1/2" piece of metal that would fit in a normal #10 business envelope.

Anyway, Gmpartsdirect.com sent the wrong bolt - say by a mile. Not even close.

Thus, the ambush began.

After several e-mails, back and forth, Gmpartsdirect.com, without ever admitting error, finally agreed to accept return of the wrong item. BUT, for the first time, Gmpartsdirect.com revealed that it does not refund shipping charges – even if it shipped the wrong part. Their mistake. You pay.

Wait. Wait. There's still some chicken on that bone. Even if Gmpartsdirect.com ships the wrong item, it charges the customer a "restocking fee" IF it agrees to a return. Yep. Their "mistake." You pay. You eat the artificially bloated "shipping" charge AND a mysterious "restocking" fee. Gmpartsdirect.com is coldly efficient for what it is. But what it is - is a scam. Full stop.

Products used:
A bolt.

Service
Value
Shipping
Returns
Quality

B. Benedict Has Earned 7 Votes

B. Benedict W.'s review of GMPartsDirect earned a Very Helpful vote

B. Benedict W.'s review of Newsweek earned a Very Helpful vote

B. Benedict W.'s review of NordVPN earned a Very Helpful vote

B. Benedict W.'s review of Lawnmower Pros earned 4 Very Helpful votes

B. Benedict hasn’t received any thanks yous.

B. Benedict doesn’t have any fans yet.

B. Benedict isn’t following anybody yet.

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