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Babs C.

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1 Review by Babs

Vanilla gift

  • Vanilla gift

“Disappointing and frustrating”
1/6/24

Received a vanilla gift card for Christmas. Although initially excited, that ended quickly. I tried to use at four different stores and would not accept. Checked online and my money was there. Called customer service and was assured my money was there. Called customer service 3 times, each time, waiting an hour. Finally I was issued a new card. When my card arrived it was unable to be activated because the 11 digit # was on the bottom of the back of the card. Now I am waiting for a new card. Something that should be so simple WAS NOT Due to this experience, I would never purchase these cards as a gift and I hope never to receive another.

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