Bade r.

I ordered a NAC 600mg × 1 180 capsules on March 17 of 2023 order #*******. They confirmed my order and I was deducted a total of $85.83. A month later nothing happened. I emailed them (nutriessential) and Cynthia Shaw replied with an apology and said

"*****,
Thanks for reaching out. Satisfying our customers is very important to us and We are sorry we couldn't meet your requirements. I Fully respect your decision and can only apologize for any issue your business experienced.
I have arranged for the query to resolve with the shipping department and asked our management team to take care to proceed.
The previous bottles have been opened while checking by the customs, we have proceeded with the new bottle for you under the Nutritionist's name, Anne Naja so that it would be not held and will be delivered successfully to you.
We are looking forward to providing the tracking information shortly."

I then emailed again asking for a tracking and they gave me UA*******US and when I again email them back and asked which courier was it shipped from, Victoria Miller replied from USPS. Anyway, it was email back and forth because as you can see in the tracking it went through Africa and many places. It is fraudulent tracking which on Jun 5 it said it is delivered. Delivered to where you may say? It was delivered back to THEM in FLORIDA. What a scam! I asked for my refund but they are refusing to reply.

I saw other complains and they seem to work like that. They will be dealt with by the law if they will not refund me ASAP with an apology.