If I could have given 0 stars I would have. Never will use them ever again. Never got a phone call or a message to tell me my order was canceled. The only way I found out my order was canceled was because I called to verify a time frame of the delivery. On Valentines day. Had I not been on my game I would have sat back and expected that my wife received her flowers. Thank god I had a back up plan. Fortunately for Proflowers no one will probably see this review therefore they will continue to be absolutely trash and continue to mess up peoples days.