Barbara B.

I have dabbled with several gift card retailers over the past two years and I am pleased to report that Giftcard Zen is the one I go to. Only once I had an issue where the remaining balance on an e-gift card was no longer available to use. I sent an email to Giftcard Zen and within 24hrs they replied saying they were going to refund the balance to me. Now that is customer service! I understand that this can happen because you need to realize they are buying gift cards from the public and reselling them. I always purchase e-gift cards from them and get them immediately!
I highly recommend them and I will continue to use them! Thanks GCZen!

Since the beginning of 2014 I started to purchase giftcards from Cardpool. My purchases were under $30 per card and had no issues. In late Feb. Had an incident that I received a gift card about two weeks after placing an order. Now, I ordered an Starbucks e-gift card which is a paper card. I received it in the proper amount of time but I got a piece of paper with a picture from starbucks but not numbers, no barcode, nothing. So how am I suppose to use this? The lack of a customer service number is just unacceptable. There are many other gift card retailers that provide better service, a delivery confirmation number and a customer service number. I won't be using Cardpool anymore, not worth the hassle.