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Barbara C.

Cincinnati , Ohio 45242

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1

1 Review by Barbara

DSW

  • DSW

“False advertising”
1/7/24

Called store about Birkenstock's Arizona Big Buckle in white, giving full description and price of shoe. Was told there we 2 in my size. I arrived at store only to find what was advertised as white online was actually a pearl/off white yet the shoe shown online was white white! I am stuck with a purchased gift card for $170 that I cannot return to Kroger! I assumed if DSW sold Birkenstock they would be authentic and true to color. The person who identified herself as a manager had no answer excepted advertising department was responsible for photos online!

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