We have been with them for several years, never had any issues at all. Since the Expedia takeover, I have had to call customer service 8 times! If you don't set up your rates for future "seasons", your rate reverts back to something ridiculous. And I have had potential renters call me out on this! But sorry, your are NOT renting our direct ocean front condo for $150 a week in 2020. Now a long time renter has informed me that my property is completely blocked for 2018-2020, but when I go into my dashboard it does not show this. Terrible! I will not be renewing either