Bought a refurbished ebay computer from TechLeaf. Crashes all the time. Outside 30 day return window so tech leaf and ebay won't help. Must use the HORRIBLE Allstate Square Trade warranty. First they had me backup all of my files and insisted they would walk me thru fixing it. It would not even properly run the diagnostics. He put me on hold for 25 minutes and the call was disconnected. He did call back and only offered a portion of the amount I paid for it. I yelled. HE "made an exception" and only then did he continue to submit the claim for full amount. As an american, i resent this crap to have to deal with crap asian companies whose favorite thing to do is waste my time. Allstate should be boycotted for wasting my time and i will NEVER buy a TechLeaf computer ever again. I could not even leave them a bad review. Don't buy ebay refurbished. IT SUCKS.