Free trial was great... I was checking to see if you had form I needed down the road. I cancelled the next day and it said I would get an email confirming the cancellation. I never received the email. So now I'm worried I'll be charged even though I followed directions and screen said cancellation was complete. Please send notice like it said it would. I would greatly appreciate it.
Hi Barbara,
We're so sorry that you didn't receive the downgrade (cancellation) email! We've gone ahead and resent it to you. Please let us know if you need further assistance by responding to the email or giving us a call at 877-881-0947 (M-F, 6am-6pm PT).