“I haven't received any confirmation so I don't know...”
1/20/24
Verified site experience
• Previous review
I haven't received any confirmation so I don't know my order is placed or not until now
Reason I chose this business:
Recommended by friends
Customer Service H. – Swiss Cuban Cigars Rep
Dear Mr. Chen,
We hope you are doing great!
Thank you for taking the time to share your experience with us.
In response to your comment, we have reviewed your records with us, and we can confirm that your order has been successfully placed and processed. All the information related to the shipping details will be sent within 3 to 4 business days or sooner, so we kindly suggest being attentive to your email address.
As a kindly reminder the estimated delivery time frame is 15 to 45 days from the day the package is dispatched (this does not include weekends as well as public holidays).
Please don't hesitate to get in touch with us via emai or call if you require anything else; We will be happy to help you.
Dear Mr. Chen,
We hope you are doing great!
Thank you for taking the time to share your experience with us.
In response to your comment, we have reviewed your records with us, and we can confirm that your order has been successfully placed and processed. All the information related to the shipping details will be sent within 3 to 4 business days or sooner, so we kindly suggest being attentive to your email address.
As a kindly reminder the estimated delivery time frame is 15 to 45 days from the day the package is dispatched (this does not include weekends as well as public holidays).
Please don't hesitate to get in touch with us via emai or call if you require anything else; We will be happy to help you.
Have a nice day!
Sincerely,
Natalie
Customer Service Team