Barry D.

I purchased a Glarry guitar to see what you get for under $100. I was impressed that it looked like a regular telecaster and was incredibly light. However, there were many issues that would require most folks to spend an additional $200 or so correct. The intonation was way off. The string height was way too high. Two of the three screws that hold the bridge on were stripped in the wood. Six of the frets required leveling and all frets required polishing and end-filing. The neck was rough and needed sanding/steel wool. The nut was crudely done and required fine-tuning. After a couple hours with my guitar tech tools I had a playable instrument which I will feel good about donating to a local home for kids.

Tried to purchase a new computer but just wasted 4 hours. Took 1 hour to order computer and separate larger hard drive. Computer came with no drive. No instructions on installing separate drive and no screws to install. After 3 hours over 2 days on the phone with tech support and customer disservice (neither could speak understandable english) I gave up and sent it back. Went to Best Buy and had a good experience.

Almost every new Rx I get has problems with this company. Customer service is a joke - they don't speak clear english, cannot pronounce medications, do not provide accurate information and even the supervisors like Tyyetta J. Reverse themselves after multiple mistakes in each phone call and message. When you send clear messages asking for information, you get obscure answers that don't address the issue. When they send something different from what you order there is no explanation of why or what your options are to get your Rx. They always blame it on the doctors office but my local staff is excellent and don't lie about their efforts to get me my Rx. I will be switching pharmacies in the next open period.

I have a collection of guitars and amps, some of which came from Sweetwater including a Les Paul Standard and Mesa Boogie Mark 5:25. My latest purchase is a PRS Paul's Guitar SE and it's a great guitar which I will keep. However, it made it through PRS and Sweetwater quality control with the intonation way out of adjustment and cost me an extra $40 to have set correctly. The adjustment set screws were loose indicating they had never been touched. Hope they can improve this.

I ordered because they said they had the merchandise I wanted. But they really didn't and would not say so even when asked directly. No order confirmation, no shipping date, no tracking number, no response to 5 emails and 2 phone calls. Still have no merchandise a month later and they still have my $427. Am pursuing them through Paypal which finally got a response - now they propose to keep part of my payment. Avoid these scammers.