Thumbnail of user bassamm3

Bassam M.

1
Level 1 Contributor
Los Angeles County, United States

Contributor Level

Total Points
324

About Me

Film and TV

4 Reviews by Bassam

  • Giorgioarmanibeauty-usa

12/4/23

The customer service was incredibly disappointing as they mistakenly shipped my package to a completely incorrect address. Despite my daily calls to rectify the situation, they claimed inability to change the delivery address or cancel the order. Consequently, a random individual received a free Christmas gift on me, yet they adamantly refused to issue a refund. This experience feels like a scam, aggravated by their remote working setup where calls are abruptly ended if a baby cries in the background.

Products used:
Perfume

Service
Value
Shipping
Returns
Quality
  • T-Mobile

5/4/23

I switched from Verizon to tmobile 4 months ago and I regret it, I have to call them twice a month to fx my bill, you will never have the same bill never, every time they apologize and promise to give you credit back, never happen it they will change you again and again for things you didn't order or used. Not worth your time energy and money. Going back to Verizon..

Products used:
Iphone

Service
Value
Returns
Quality
  • Macy's

2/13/17

Excellent customer service, excellent products, fast and easy return, the best place with great prices

  • Banggood

2/12/17

They take the money and never send the item, they provide tracking number but no item received, don't bother to buy from them ever.

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Bassam M., we apologize for this inconvenience. Could you advise your order number so we check more information for your order? And please consider that in some rare cases, the delivery might be slightly delayed due to unexpected processing time in postal or customs office. We are looking forward to your kind reply.

Bassam Has Earned 4 Votes

Bassam M.'s review of Banggood earned 4 Very Helpful votes

Bassam hasn’t received any thanks yous.

Bassam doesn’t have any fans yet.

Bassam isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user saraha2286
4/17/24

I am very very displeased with this company. I was with them from the beginning, my first...

Thumbnail of user ginay85
gina y. reviewed T-Mobile
4/11/24

I decided to purchase t mobile internet. When they tried to deliver the package. I wasn't home...