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I returned two items...weeks later no credit. I reached out and only then did they credit me. Also, one item I ordered was out of stock and I was told I would get a credit...nope...not until I chased it down two weeks later. And I am still waiting for that to appear on my charge acct. Lastly, I exchanged sandals 3 weeks ago...nada...so I reached out and was told the order was "stuck" and would only now be pushed through...stay tuned on that!
Tip for consumers:
no refunds only store credits!
Products used:
shoes, clothes
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I wish I had looked up these reviews prior to my order. When placing the order it states "hassle...
Hi BB! We are so sorry for your experience. Please email help@pinklily.com and we will be happy to look further into this for you.