This company is a total rip off! Sent clothes in to sell, first they lost one of my clean out kits, secondly did not return all my items that were supposed to be return to me. Then I go to reclaim items that didn't sell they are charging 5.99 reclaim fee for each item. No where was it shown anywhere when I sent the cleanout bags that I would be charged for that. I will never use this company again or recommend it total scam.