This is just an update from my previous review of this sinking ship of a company. If you ordered something and used paypal, and you haven't received it and it has been within the last 180 days, file a dispute with paypal. Karmaloop will be unable to provide tracking info because they don't intend to ship your order and paypal will refund your money. Do not wait for Karmaloop to fold, because then you will never get your money back!