I emailed, called them and chatted with them to cancel my subscription. They are nothing less than thugs. Worst scam ever. Beware! It cost me >$500 for services I never used and for which I cancelled my subscription. Worse than the mafia!
Tip for consumers: I have never, ever dealt with people like this in my life.
Products used: The basic one, but it still cost $156 US/month.