This used to be an American company which they took pride in being US based. They now outsource the majority of their call center to the DR and it has slowly gone down hill. They don't understand what we're talking about and don't understand the importance of graduation ceremonies. They're focused on their pockets not the integrity of the company. As a long supporter of Jostens it saddens me to see the company deteriorate to nothing of integrity.
Your employees also deserve a warning when getting canned. A short last minute meeting, really?