I did not receive a few items, response time is slow. I remained committed to communication/follow up and eventually received refund for unsent items
Tip for consumers:If offered a refund, or to wait until their stock is re-inventoried… take the money
Products used:Don’t remember. Primarily I wanted the bowls I didn’t receive… the rest of my order was added to avoid shipping costs
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Paid full price for new fondue set, received damaged and used item. No response from customer...
Wow, months later and I still haven't received my order. I emailed them and they indicated my...