It took over a month and 18 emails and countless phone calls to get a cancellation. They make it just about impossible. So I ended up getting products that I did not want in a charge for $77 that I don't want. I have pages of emails sent to them and you can't get anyone to help you. When you try to cancel it says you have to call them. When you call it says you have to sign up for a call back. The callback takes about 3 to 4 weeks. I've never done with customer service like this. Do not recommend.