Belinda L.

Just got my TB30B Compact Riding Lawn Mower delivered. Was in a cardboard box on wood pieces that took over hour to remove so I could roll it off.Plastic parts all scuffed and marred. Steering and seat had to put on. Seat was easy Steering column was crazy, it has a plastic piece you have to hold up to get column in. Followed manual step by step then went to crank it and nothing. Checked battery and charged it still nothing. Now I'm stuck with a 2000 dollar mower that is marked up and not running. Will call customer service but looking at the cheap plastic its made of makes me wonder what Ill run into with them. UPDATE! This review was taken off yesterday lets see if they remove it again. Finally after 1hour and 20 minutes wait got Customer Service & found loose wire. Got it running for first and last time. The steering is so hard had to stop to turn. I didn't expect power steering but nothing this bad.The brake is not stopping you keep rolling. Theres no returning it. No way I'm going to sale it. Its to dangerous. So I'm still out $2000 " Troy Bilt would not post any of this so I hope people see it here. Dont get anything straight from factory go look at item for your own safety!"