Belinda W.

Was under going treatments at the Poole Branch which just closed without any warning. I am shocked that Julia who ran this shop knew she was selling treatments to customers when the company was in a state of not being able to provide the services that people paid for! Several times my apt's where cancelled due to the fact there was no therapist working at this business & the last time I went she wasn't even there she had gone off to work in another salon leaving the therapist to run the front of house as well as carry out the treatments. I have not heard anything about a reimbursement or if the salon is planning to reopen? I have written several times and eventually I did have one response to confirm I had outstanding treatments & that I would get a reimbursement but that has not happened!
This is the response I had!
Dear Belinda.

Apologies that you have been caught up in all of this

Please send your refund request to us for your remaining Laser Hair Removal

2 Sessions on 3/4 Arms
2 Sessions on Full Legs
1 Session on Bikini Line

Please also copy in *******@vgmedispa.com

I have asked the Area Manager to call you.

Kind Regards
Tania
Central Bookings

The team at VGMEDISPA
VGmedispa
VGMEDISPA
*******758
*******471

VGMEDISPA
UK NATIONAL AESTHETIC CLINICS
WWW.VGMEDISPA.COM

So I have emailed & written in to them and not one word have I received back!