Brad S.

Original Order 24/07/23.
I have been informed that since I placed my order it hasn't been shipped due to server issues and they can't access their own website.
The site still takes orders and payments but they can't see them or verify to send them etc.
The email I got back stated they would refund me if I wanted to but I gave them screenshots of the data they would need to ship me my products.
They wouldn't need server access to do so and as such hopefully I receive them ASAP and will update accordingly.
Not sure if many people have had similar issues or replies etc and I truly hope my review hasn't disheartened anyone by placing an order and feeling like they have been scammed.
Truly MP have been legit AF for years and they always used to deliver.
This is the only time I've had an issue and hopefully it will be sorted soon and my verification of wether this is a legit issue will be wether they ship or not.

If you run a business and can't access your website/database etc then people are buying products and paying but you maybe see the payments (depending on method) but can't attach them to orders or even know what was ordered (as anyone using MP would know).
So this could be the issue.
I have shown them proof of payment they can verify and sent them screenshots of my order with address etc.
They can prove I paid, check on their end it's legit and attach that to the order I show them for the value I paid.
Put the 2 items in an envelope and send them.
Simple.

Update: They eventually refunded me via PayPal on 15/08/23.
It took a few weeks to sort but I did get my money back.
I offered them the deal I mentioned above where I send them screenshots of the order and the payment which they can verify (without axes to their website) and verify the PayPal payment (by just accessing PayPal).
If they had product on hand and weren't scamming then this is what they could have done to send me what I requested.
If I were running the business (I have ran similar businesses just like this but even on a larger scale) I would have asked my customers to do just that.
I would have sent email to everyone saying "please could you send us a screenshot of your order on the website and or your payment on PayPal or such" and then manually picked and packed.
As long as they can verify that Mr X paid Jozsef Bitter €123 and see the transaction ID to prove it was them that matches the name on the order the screenshot shows for whatever products they ordered (beach party/vanilla sky/ADAN etc) then they aren't taking any risk.
They see they got the cash then they send the product.
I used to think they packaged up their own products in the packaging and bought the Chems in bulk (probs from China) so they only needed to buy the packets and stickers (vanilla sky etc).
Seems these ADAN/Beach party and many others are allegedly wholesale from an American company.
Either MP are both wholesale and end user selling using various sites or they buy their products pre packaged and if they do then they went down in my estimation by 10 fold.
I dont think so TBH.
I feel they developed the NatureX****** branded lot as a way to wholesale to other sites not willing to take risk with China and bravo to a certain extent but I requested a catalogue from NatureX***** a couple of times and no response but got my refund from Mysterious plants.
So...
Likely I'm right in assuming they decided to create a brand "NatureX******" and some products with a wholesale website for companies to request catalogues to sell their products.
It was allegedly a USA based company but not sure but whatever I feel they took advantage of the fact not many of the RC scene Companies wanted to take on a risk of importing KG's of whatever so bought lower quantities from these.
It's what I would have done TBH, created prepackaged product and wholesaled to the smaller shops/sites but I would not have messed with so many when you exit scam as you hit one wrong person who knows their $#*! and you end up getting messed up big time.

All I can say is I wouldn't try and buy from these.
They were fine up until I went away to jail for a while last year and when I came out they sent me one lot, packaged exactly as I told them how to do so when shipping to a certain country (shows yous listened to me then).
I spent best part of last year and beginning of this year in jail and police had my phone, now I sanitise my devices but who knows...
My advice to anyone thinking of buying from the once trustworthy and loyal (albeit slow) MP is don't!
W8 and see what happens but I thunk either they exit Scamming or the Policía Nacional or some other agency is on them like a dog on heat and yeah you use a "so called wholesale pre packaged website [allegedly] based in USA" and what ya got?!?
Feds

P3ace peeps