I purchased a PCM fir for an 08 Ford Focus. It was not remanufactured or programmed to my specific vehicle using my VIN# as advertised. I took it to a reputable Auto Repair Facility that I've used before without issue and they informed me that the PCM I purchased from Flagship One was defective. It was basically a burned out PCM that had been spray painted silver with a new "tamper proof" security sticker on it. I'm having to go through PayPal to get a refund. When I called to get a refund they refused to give any information about returning it or for receiving a refund. I would not recommend buying anything from these people. Stay far far away unless you just enjoy being deceived and ripped off. Not a good business!
Benjamin, we apologize for any inconvenience. Please kindly E-mail us your Order Number to admin@fs1inc.com so that our customer service specialists could verify your contact details to get in touch with you shortly regarding your return/refund request. Please kindly post in your Email a link to this review for more expedited action. We hope to restore your confidence in us as we strive to give our customers 5-Star experience. Thanks for your patience.