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Benny M.

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1 Review by Benny

1stCB (First Convenience Bank)

  • 1stCB (First Convenience Bank)

“Bank managers lie!”
4/7/19

My utility company took out my payment twice in March 2019. Which had resulted in a nsf fee of $34 with the bank and of course a $25 return check fee with the utility company. I went to the bank first because it was a Saturday and the utility company isn't open on weekends. The bank manager told me if I could get a statement from the utility company saying it was an error on their part that he can take the nsf fee off. It's been over a week now and I haven't seen that $34 credited back to my account yet. I've been with this bank for 10+ yrs. I'm now looking for a new bank!

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