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Hi,
STAY AWAY from this site! I made a booking on Wednesday 1st June and I didn't receive any booking reference but I was CHARGED the full amount! It's impossible to get in touch with Hoteling. I emailed them on three different email addresses and no reply, not even an acknowledgement ("Thank you, your query has been submitted and a confirmation e mail sent, a member of the team will be in contact" - that never happened).
If anyone from Hoteling is reviewing this, can you please get in touch? It may be wishful thinking...
Benoit C.'s review of Hoteling earned a Very Helpful vote
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Hi Benoit,
Thank you very much for taking your time to contact us here. Please let me explain that once the booking is made, we try our hardest to secure it and confirm with relevant suppliers and it usually may take up to 72 hours to receive your documentation.
I can also assure you that we respond to every query we receive in chronological data order. If you'd like me to take a deeper look into it for you, please email me on OnlineAnswers@hoteling.com and I'll do my best to assist you.
I'm really sorry for all the stress it could caused you.
Kind regards,
Magda P
The Hoteling Team