Bernie G.

Stay away! Customer Service is beyond terrible...worst I ever encountered. I ordered floor mats as a guest (didn't create an account) and received wrong floor mats about a week later. So I went online to start the return process using the AutoHausAZ website and encountered a form, which I completed and sent. Two days later I got an email telling me what to do.and I followed instructions but the process didn't work because (I needed to sign to my account but I don't have an account). I have an order number but I was stuck because I didn't placed my initial order while signed into AutohausAZ account. I then tried calling AutohausAZ Customer Service Number but that turned out to be nothing more than a recording telling me to use the website...a complete circle-jerk! The AutohausAZ website also references a Chat feature but I couldn't find any way to initiate a Chat session. My question (how to return the floor mats if purchased as a guest?) should only a few seconds to answer. Instead for days I have been running a customer service brickwall at AutohausAZ without any success and not hope of getting this simple matter resolved.