I tried to track my order and USPS wesotesaid to contact merchant due to counterfeit postage. I was told sever times I would be receiving a refund, despite several requests for a refund confirmation I never received one. I was given carrying excuses as to the issue. One was that they were hacked another was that the items were lost in shipping. Now I am being told that my
Glasses were delivered and the refund that was probably never issued is being over turned. Cannot even get ahold of anyone. I have to wait hours in chat. No one answers the phone either.
Thank you for the review. We apologize that we did not bring you a pleasant shopping experience with us. We've fixed the issue with USPS. So after we noticed that your glasses were already delivered as promised, we're writing to tell you that the refund will not be issued because of this. One of our agents has replied to your email, will you please recheck and feedback to us as soon as possible? Really hope for your understanding on this matter.