Beth M.

I read the other reviews. I strongly dislike this company. (a division of intuit) They make you pay the entire fee upfront... almost $1200. 00. They start the countdown of your year of hosting the day you sign-not the day you are up and running. They take FOREVER -if at all to get back to you with answers to questions. Sometimes they get back to you-totally ignoring the questions. Customer service is non-existant. For the fee collected some service is expected. They set-up your store front the way they want it, when they have provided 3 set-ups; ignoring what you say you want it to look like they tell you there is an additional charge for more services. Plus, even though your account has been paid in full they refuse to destroy your credit card information, They want to hold on to it to bill your account when the hosting fee is due for renewal-without asking you if you want to continue your service with them. I think its fraudulent and illegal. If they bill my card I will report to my card issuer the charge was not authorized by me.
I was looking to get my site up... they guy I spoke with told me if I signed right then it would be up & running for Christmas... that was in October, here we are in February and its still not up. I thought I was going to save money by going to them. Now its going to cost me double to go to a real web-site creator... a professional!

I hear their ads on the radio and cringe. I feel they pray on people who don't have the know how like myself with promises that are quickly forgotten once they have gotten your money.
For those of you that love them, I can't see it. If you were helped you are an exception, a family member, friend of an employee or someone who paid more for service. I am with the reviewer that gave them the lowest possible ranking... no I rank them lower it's called ZERO! They don't make the scale.

I ordered a panda bear with bambo plant for valentines day. Without advertising there was an extra cost for next day/guaranteed delivery or even asking if I wanted these services, they just charged it in addition to the 12.99 delivery charge. Cost of bear was $40.00, (and after seeing it its worth about $20.00) The charges for deilvery: $26.95. I have complained to no end. The are not hearing me. I read that scam about the free delivery. No deal there.
I will never buy from them again and if your'e smart you won't either!