Beth P.

I, too, was a longtime customer of Phytoextractum and spent thousands over several years. Then I receive an order in which the little glass vial of FST had shattered during transit. This is a $55 product. I politely sent Phytoextractum a message which was ignored, so I sent another message. Now it's another business day and no replacement was sent, no response to my messages. I've ordered this product a million times and they have always used a padded envelope. This time they didn't, and my order was subsequently ruined. I am appalled that they would treat a loyal customer in such a manner. I'm starting to think these reviews are from Phytoextractum themselves, as a simple Google search will show you they have an F on the BBB. I will gladly retract this review if they make it right, which I sincerely hope they do.