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Beth T.

Contributor Level

Total Points
125

1 Review by Beth

  • Gardener's Supply Company

7/21/20

Buyer beware! I ordered from this site in April 2020 - right in the middle of Covid and the growing season. Customer service has been non existent even in July 2020. Won't answer phones or respond to emails, though they will gladly take your order! Also, their policy for returns is you pay return shipping - even on damaged items... and they will only issue store credit or exchanges, no refunds.
I was shipped duplicate items and as tried to return them, but since no one responds to my phone call or email - I am not paying return shipping for their error - I guess they are mine. Talk about inventory walking out their back door!

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