Site says allow 5-7 weeks for up to 3 jackets, I only ordered 1 yet it took over 11 weeks. The "check the status of your order" on the website does not work and their phone number does not work. When you get a reply to emails it is very short and curt... That being said, the jacket was a good price and is nice looking, they just need to work on timing, communication and website functions so that people feel more confident about their order.