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Betsy H.

Contributor Level

Total Points
80

1 Review by Betsy

  • Guideposts

10/25/23

I purchased a set of Christmas cards from Guideposts & they arrived in a plain white envelope damaged. The edges were bent. There was no protection of the cards - tossed in an envelope. If I wanted a refund I had to pay the postage to return the cards - otherwise I would receive another set in 3 weeks. I contacted customer service 3 times with no resolution. Fir an allegedly Christian organization they are mean, unhelpful, & do not care about thr customer.

Tip for consumers:
That this company does not have customer support or stand by what it sells & has inferior packaging.

Products used:
Christmas cards

Service
Value
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Returns
Quality

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