I purchased a set of Christmas cards from Guideposts & they arrived in a plain white envelope damaged. The edges were bent. There was no protection of the cards - tossed in an envelope. If I wanted a refund I had to pay the postage to return the cards - otherwise I would receive another set in 3 weeks. I contacted customer service 3 times with no resolution. Fir an allegedly Christian organization they are mean, unhelpful, & do not care about thr customer.