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I ordered a scarf on Nov 28, order confirmed, paid. No updates since then! Started a query with customer service 2 weeks ago to cancel this and get a refund. No reaction. Case nr *******. Order nr CV0YNY. Later, I chased them on Instagram, finally they answered but nothing helpful; they still decline to cancel the order and refund, even though they still haven't shipped it and it's unknown when that may happen. It's a nightmare to deal with.
Tip for consumers:
Just don't order from here.
Bettina B.'s review of Mango earned 3 Very Helpful votes
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After finally deciding what I wanted to buy, I went to checkout and tried placing an order AT...
