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B G.

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1 Review by B

TravelUp

  • TravelUp

“Still waiting on a refund - zero customer service”
6/1/20

I was due to fly London to San Francisco with BA in early April. Have had no specific response to my request for a refund as flight cancelled (covid19). Furious that they have changed their Ts and Cs from when I booked to STEAL a part of the refund from BA. I will never use them again and would advise you to resist any temptation to save a few pounds by booking through them. It could end up costing you dearly.

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