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Bianca C.

Contributor Level

Total Points
80

1 Review by Bianca

  • BannerBuzz Australia

6/2/23

I placed an order for a banner, which arrived in the wrong colour. Out of good faith we reordered and the banner, with promises it would arrive on the 4th of May - paying extra to ensure it would. Since then, I have been hung up on, spoken poorly to, and my order has been dragged out with now being told it will arrive on the 11th of May. They have stolen money from my business, as they have not provided on the service paid for. I could not be more disgusted with Banner Buzz. Despite the website saying they are an Australian business, they are an Indian business - so have lied about location.
Do not use Banner Buzz

Service
Value
Shipping
Returns
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Veeni M. – BannerBuzz Australia Rep

Hi Bianca, thank you so much for your feedback and we apologize for the hassle that this has caused. Our concern team has responded you via email to resolve the issue kindly reply to us so that we can proceed further. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

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