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bib M.

nyc

Contributor Level

Total Points
80

1 Review by bib

  • HotelTonight

8/7/21

HotelTonight.com?
Read on:
Imagine riding 40 miles on your bike, down Route 66, in sweltering heat- but confident that when you get to the Comfort Inn, there will be a room waiting for you because you booked it on Hoteltonight.com. Now imagine hearing from the front desk that they have no record of the booking. It's Saturday night, and all rooms are now full.
But, I say, here's the Hoteltonight booking confirmation, right here on my phone. See? Shuffle forward two weeks and Hoteltonight has assigned a different support person to this issue every day, shifting and dodging, and every day they forward to me the same form letter. They seem determined not to
Either apologize or refund. I will now go to the Hell Freezes Over option until their little fingers are bleeding from responding to my twice daily fireball messages.
I will never trust them again.
I'm suggesting, neither should *******@hoteltonight.com

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