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So, here is where we are. Over a month now of promises saying they would put my mother's money back into her account. No, it still isn't in. But, a lady calls her once a week "from the office of the president," for the past 4 weeks to harass her about it. They say, well check to see why it isn't in. But never do a thing. They are basically waiting to see if I stop putting out reviews, so they can move along, so they don't have to pay my mom. This is a horrible, high school mentality they are choosing to take. Her account is overdrawn, on fixed income, on welfare, hud and they destroyed her Thanksgiving. Even called her the day after just to harass her. She never hangs up on anyone, but she did on this lady the other day. This kills me they got her to this point! O, and the call she receives once a week to harass her, is from "The Office of The President".lol. **See attachment** I'll be back with more reviews of DirectTV I'm sure with the way this company runs their 3rd world.ship! My God!
Tip for consumers:
RUN
Products used:
Nothing. Free Trial.
Follow up….They still refused to refund the money. Why? Not sure. They said they would after a check to see if the service was used after the "free trial" but it was deleted 2 days before the trial was up. And they know this. I've been fighting with them for a month. Just don't use DirecTV. Whatever you do….just run…….! It's Horrible what they just did to my 70 year old mother!
Ordered the free week deal. Cancelled my subscription "2 Days" before my deadline was up. Have screenshots to prove it. I never trusted DirectTv after what some family and friends have said. That's why I just went with the free deal, for starters. So, I get a message from my bank saying, "my bank account went into the negative", my phone just got turned off and my bank account, over-drafted. What happened…. DirectTV took my money out, without my permission and even though I cancelled. Ok, so, that's not the fun part. I get in touch with them online and they say that I never cancelled. Even though I have the screen shots? Why? No at DirectTv knows. I even tried to send them the screenshots of me cancelling, but they don't care. So, now, they say, "They can't cancel me online and I have to call an agent." Even though I just explained to them, my phone got turned off. They were very rude and misleading at the least. D. O. N. T do business with DirectTv. They screwed my money, day, and need to find an online streaming service! They are thieves! YOU HAVE BEEN WARNED!
Tip for consumers:
Run. Don’t ever sign up for DirecTV anything!!
Products used:
Free week. Which then got stolen out of my account 2 days after cancellation. Causing all sorts of issues.
Bill B.'s review of DirecTV earned 2 Very Helpful votes
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We finally got channel 2 after several months. We get all sports except baseball and to add...
