Bill B.

I bought a 90 minute massage and facial from Groupon for $132 in August, 2023. The "business" is Kebeauty and they have 17 5 star reviews on Groupon. After calling the massage parlor several times and leaving several voicemails, none of my calls were returned. I reached out to Groupon to request a refund, because the Groupon is due to expire shortly. Groupon let me know that they were able to reach the business and the business has been too busy to schedule me. I am still unable to reach the massage parlor to schedule and can't review the Kebeauty Massage parlor until the Groupon is used. I wasted $132 on this scam and am hoping no one else falls into a similar trap. Buyer beware!

I ordered several boxes of wine from Laithwaites and my initial experience was good. However, without any of the promotional discounts they offer, I realized I can get the same quality of wine for much cheaper at Costco. Laithwaites wine is average at best. Once I cancelled my subscription, they sent me another box of wine that I did not order. I attempted several times to reach customer service to return the wine, but no one answered the phone or returned my emails. After I started receiving mail from Laithwaites telling me my account was overdue, I reached out again to explain the situation. They let me know that they would get back to me within 3-5 days with a resolution, but I never heard back. This happened on at least 3 different occasions, wasting hours of my time. Now, over two years later, Laithwaites has sent me to collections over something that I didn't even order. A reputable company would never send one of their customers to collections over something they did not order. Amazon does not send me packages that I do not order and then refuse to answer the phone when I try to return the product. I would highly recommend that you stay away from this company at all costs. Absolute scam!