Billee K.

I completed two different programs for them, the second while I was waiting for the first to pay. In the end, despite completing both programs successfully, I have not been paid despite it being several weeks past the date payment was promised. Their website has disabled/misprogrammed the help button and removed contact information from the terms of service so that I cannot even contact them for status. I see no reason to expect to ever be paid and cannot recommend that anyone waste time on their programs.

My post office mishandled my most recent package and after it had sat for two weeks without a scan and the post office claiming they didn't have the package I reached out to Animal Rescue Site. They immediately offered a full refund or to reship the items since they were still in stock. The one thing to watch out for is a lot of their clothing is hand wash only (and the rest should be washed on the gentle cycle). I don't buy the hand wash clothing and have never had an issue with the other clothing.

They took my money in April. When I eventually received the product, 20 days after it was promised to arrive, it was the wrong product. They promised a replacement in 5 and then in 20 days. I tried to be patient, but after 30 days I reached out and they would only say to be patient, it would ship momentarily. After 45 days, I asked for a refund because it was now more than 2 months after I was originally supposed to get the product. They refused saying again that it would ship within days. At 60 days, I decided enough was enough and initiated a charge back via my card. The card company didn't ask any questions once they heard it was TeeChip, and gave me my money immediately.