Awesome - Awesome - Awesome! Had my computer fixed after my kids infected it. I did not think to pass code protect the computer and after coming back from work the kids already had damaged it again (yes I need to get better control of my kids). I asked Box Aid how much to re - fix. They said no charge and spent a half hour fixing the junk my kids had put back on the box. So thankful for these guys - and yes I have a pass code on my computer now.