I generally never write a review... I'm in my 60's and had some reservations about purchasing a bike on line, sight unseen and at a price far below the purchase price at other retailers. After several days of internet searching for the bike and price, I settled on Bike Island. I sent Jeff an email one evening with lots of questions and concerns and I had a reply the next day.
The bike arrived on schedule 5 days later boxed wrapped like a brand new bike. I had a couple of gear heads help me set up the bike and we all were hard pressed to find any scratches or anything wrong with the bike.
I am 100% satisfied with the purchase and the follow up customer service. I would highly recommend Bike Island to all that are considering purchasing a bike online. The people in the company live up to their philosophy which should also include superior customer service and satisfaction.