Billy O.

Im a first time customer and bought a pair of shoes. The listing said 7 but the shoes were too wide and too big. When i contacted mercari, they ignored me. So did the seller. Plus they kept closing my help requests, and refused to let me return for refund. Bad customer service.

I was approved, got an approval letter, and its been over a month, haven't received a phone. On top of all this crap, Ive called numerous times to assurance wireless and they are rude, give me the runaround, hang up on me, even the managers hang up. They lied several times. They say so many different stories. They are a nitemare to deal with.