Ordered a driver that was in stock on the site, a couple of days later I received an email saying it wasn't, I was given the option for a refund or choose something else, I choose the refund this was mid november 2014. After many emails ( no real reaction) I am still waiting for my money.
Reading all the complains, it is often the same pattern. It used to be a reliable company. In the past I did not have any problems.
Update: 7 march 2015
This is the mail I received from customer Service GolfStoreEurope on march the 7 (autoreply)
DEAR SIRS
UNFORTUNATELY GOLFSTOREEUROPE LTD WAS PLACED INITO LIQUIDATION ON 27
FEBRUARY 2015, AND WILL BE UNABLE TO PROCESS ANY FURTHER ORDERS /
REFUNDS OR RETURNS.
STEPHEN POWELL AND GORDON JOHNSTON OF HJS RECOVERY HAVE BEEN APPOINTED
JOINT LIQUIDATORS AND WILL BE WRITING TO CREDITORS SHORTLY.
IN THE INTERIM YOU SHOULD CONTACT YOUR CREDIT CARD PROVIDER OR BANK
WHO MAY BE ABLE TO ADVISE YOU REGARDING REFUNDS.
ANY FURTHER ENQUIRIES PLEASE DIRECT THEM TO THE LIQUIDATORS AT:-
*******@hjsrecovery.co.uk
YOURS FAITHFULLY
MICHAEL HALL
FOR AND ON BEHALF OF THE JOINT LIQUIDATORS
Michael Hall
Insolvency Supervisor.