We apologize for the inconvenience. We did receive your complaint and responded to it, but it was submitted a month after your order completion, which is outside our 14-day window for raising issues, as stated in our terms.
For future assistance, please make sure to contact us within these 14 days so we can promptly address your concerns.
Dear Customer,
We apologize for the inconvenience. We did receive your complaint and responded to it, but it was submitted a month after your order completion, which is outside our 14-day window for raising issues, as stated in our terms.
For future assistance, please make sure to contact us within these 14 days so we can promptly address your concerns.
Warm regards,
Ken Lewis
Paper24 Team